Shipping Policy
Shipping Policy
Processing Time
Orders are processed after payment is confirmed.
For custom-made or made-to-order products, processing time varies depending on the product specifications, customization requirements, and order details. The exact processing time will be confirmed after the order is reviewed.
Shipping Methods
We ship internationally using standard postal services or commercial courier services, depending on the destination and shipping option selected at checkout.
Estimated Delivery Time
Estimated delivery times are provided for reference only and may vary by destination:
- Standard Shipping: 7–20 business days
- Expedited Shipping (if available): 5–10 business days
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs clearance, carrier operations, holidays, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping method, destination, and order weight.
Customs, Duties, and Taxes
International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Shipping Delays and Lost Packages
We are not responsible for delays caused by shipping carriers, customs inspections, or other circumstances beyond our control.
If your order appears to be lost in transit, please contact us at support@elechawk.com. We will assist in investigating the issue with the carrier.
Incorrect Address
Please ensure that your shipping address is accurate and complete. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
Contact Us
If you have any questions regarding shipping, please contact us at:
support@elechawk.com