Contact Us

We are here to help with product questions, order support, shipping inquiries, returns, and custom cable requests.

Contact information

Email: support@elechawk.com

We typically respond within 1 business day, Monday to Friday.

Product and order support

If you have questions about product specifications, compatibility, order status, shipping, after-sales support, or returns, please include your order number if available.

Custom Cable and OEM requests

For custom cable assemblies, please include the application, connector type, wire specifications, cable length, pinout, quantity, target lead time, and any drawing or photo links.

You can also use our Custom Cable Solutions page to submit a structured RFQ.

Shipping notice

Our products are shipped internationally. For shipping-related questions, contact us before placing an order.